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Service

Service Management

Improvements in the Service Module include Customer activity tracking and task allocation. Multiple jobs and job types (Warranty, Non Warranty, Outsource) can be created from a repair order in an easy to manage process. Comments from the Customer, Service advisor and Technician are tracked in the system (with spellchecker).

The overall process has been improved to create new efficiencies. Workshop capacity can be determined in advance to assist with service bookings.