Our New Portal Is Now Active
In line with staying abreast of technology, Automate continues to re-invest back into our business, affording you convenience. Automate is pleased to announce that we have now moved over to a new Support Platform.
This will further enhance Automate’s current Customer Care offering. One benefit is the ability to link / group similar logs together. The move was scheduled for the weekend of the 1st and 2nd of November 2014, which had minimal impact on your business, considering it was done over a weekend. Automate suggests that at least 2 people per Company or Dealership are able to raise issues or points on the Portal.
Click here to download the Form for the update of company and user detail for the new portal.
Click here to view the brief manual for the new portal.
Please take note of these dates:
- Friday 31 October 2014: Business as usual for everyone on the old portal/logs system
- Friday 31 October 2014 19:00 Old Portal no longer available.
- Saturday 1 November & Sunday 2 November 2014: No system old/new available for logs, conversion of Work In Progress issues to new platform
- Monday 3 November 2014: Business as usual on the New portal
Auto-Mate® – The Leading Provider of Dealer Management Systems (DMS)
Auto-Mate® is the leading developer of computerised Dealer Management Systems for dealers in the Retail Motor Industry. A South African born and based company, Auto-Mate Dealer Management Systems is a division of Britehouse, itself a member of the global Dimension Data Group. We provide a complete Dealer Management System which supports the efficient and profitable operation of vehicle dealerships. At the forefront of our offering is the next generation system called Evolve.
The fully integrated and flexible Evolve Dealer Management System covers all aspects of dealership management, including:
- Customer Relationship Management (CRM) -Prospecting, classic marketing, lead & source Management,
- Vehicle Sales,
- Parts Inventory Management,
- Service Management,
- Financial Management and
Being fully integrated means that this one system can run the end to end business without the need for “bolt-on” systems to perform some of the required operational functions.
Evolve also facilitates the relationship between dealers and vehicle manufacturers, providing a complete systems interface for vehicles, parts, stock orders, warranty submissions, financial returns and more. Read more